The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity
Job Summary
The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity.
Responsibilities include confirming and updating patient demographics, verifying insurance, processing paperwork, and collecting co-pays.
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence and shares a common dedication to delivering outstanding patient care.
Matching Summary
The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity.
Skills & Requirements
Must-have
Greet patients in person or via telephone
Update patient demographics and insurance
Verify insurance acceptance
Process HIPAA-related paperwork
Collect co-pays and provide receipts
Answer phones and schedule appointments
Handle PHI documents according to HIPAA
Nice-to-have
Foster an environment of excellence
Contribute to outstanding patient care
Participate in creating an inclusive culture
Support the success of every individual
Key Requirements
High School graduate/GED
1 year physician practice experience
Minimum of one week on-site training
Experience in a medical office setting preferred
IDX or other practice management system experience preferred