Customer Engagement Specialist

POLITICO

Arlington, VA, United States
Customer support experience
Technical troubleshooting skills
Strong communication skills
POLITICO is looking for a Customer Engagement Specialist to support our POLITICO Pro and E&E News subscribers

Job Summary

  • POLITICO is looking for a Customer Engagement Specialist to support our POLITICO Pro and E&E News subscribers.
  • Our Customer Engagement Specialists are focused on maximizing the customer experience by providing exceptional inbound support.
  • This position is based out of our HQ in Arlington, VA.

Matching Summary

POLITICO is looking for a Customer Engagement Specialist to support our POLITICO Pro and E&E News subscribers.

Skills & Requirements

Must-have

  • Customer support experience
  • Technical troubleshooting skills
  • Strong communication skills

Nice-to-have

  • Client relationship building
  • Proactive engagement strategies
  • Team collaboration

Key Requirements

  • 1-2 years of experience in customer success
  • B.A/B.S preferred

Work Rights

Not specified

Tailored Resume

Cover Letter