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Radware Ltd. is seeking an EMEA Regional Technical Support Manager to lead and oversee technical support operations in the EMEA region. The role focuses on operational execution, team management, and customer experience, requiring a strong background in networking and cybersecurity, alongside proven leadership experience.
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Job Summary
The role is responsible for leading EMEA Technical Support operations to ensure efficient case handling and service excellence.
Candidates must have proven experience managing technical teams within networking and cyber security domains.
Radware offers a collaborative culture recognized as one of the World's Best Places to Work.
Matching Summary
Match Score: 75
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Radware Ltd. is seeking an EMEA Regional Technical Support Manager to lead and oversee technical support operations in the EMEA region. The role focuses on operational execution, team management, and customer experience, requiring a strong background in networking and cybersecurity, alongside proven leadership experience.
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Skills & Requirements
Must-have
5+ years technical support experience
Network engineering background
Cyber security domain expertise
Team leadership in global matrix
High severity incident management
Nice-to-have
Customer centric mindset
Continuous improvement focus
Collaborative team environment
Strategic customer case handling
Key Requirements
5+ years experience in Technical Support or Engineering