Patient Service Representative (psr) Lead - Clinic

Advocate Health

Peshtigo, Wisconsin, US
Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified (likely hybrid based on typical healthcare settings and responsibilities).
Patient registration and verification
Hipaa compliance
Electronic health record management
Advocate Health is seeking a Patient Service Representative (PSR) Lead for their clinic in Peshtigo, Wisconsin. The role involves overseeing patient service operations, ensuring compliance with policies, and providing guidance to staff while delivering excellent customer service

Job Summary

  • Oversees the daily activities of the patient service area to ensure department standards are met, including educating staff, ordering supplies, and identifying staffing needs.
  • Acts as a resource to patient services staff, providing training, day-to-day work direction, and input on performance, while also assisting with human resource responsibilities.
  • Creates the initial electronic health record, prevents duplicate records, and ensures compliance with accrediting bodies for patient safety and accurate billing.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative (PSR) Lead for their clinic in Peshtigo, Wisconsin. The role involves overseeing patient service operations, ensuring compliance with policies, and providing guidance to staff while delivering excellent customer service.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • patient registration and verification
  • HIPAA compliance
  • electronic health record management
  • customer service skills
  • team leadership and direction

Nice-to-have

  • proactive communication
  • process improvement opportunities
  • welcoming and professional environment
  • collaboration with clinical staff

Key Requirements

  • High school diploma or GED
  • Two years of relevant experience
  • Demonstrated leadership skills
  • Proficiency with computer systems and EMR

Work Rights

Not specified

Tailored Resume

Cover Letter