Lead Client Success Manager

Bazaarvoice

Austin, Texas, United States
Not specified; not specified; not specified
On-site
In-depth knowledge of client industry
Deep knowledge of product being sold
Technical expertise to drive adoption
The Lead Client Success Manager serves as the primary post-sale point of contact for clients and customers

Job Summary

  • The Lead Client Success Manager serves as the primary post-sale point of contact for clients and customers.
  • This role is responsible for identifying opportunities and closing additional revenue through upselling and cross-selling.
  • Bazaarvoice connects thousands of brands and retailers with billions of consumers through its expansive global network.

Matching Summary

The Lead Client Success Manager serves as the primary post-sale point of contact for clients and customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • In-depth knowledge of client industry
  • Deep knowledge of product being sold
  • Technical expertise to drive adoption
  • Identifying opportunities for revenue growth
  • Accountable for client renewal and retention

Nice-to-have

  • Experience with user-generated content platforms
  • Ability to coordinate across functional areas
  • Strong business insights from consumer feedback
  • Intuitive tools and dashboards proficiency

Key Requirements

  • Individual contributor role
  • Direct responsibility for client renewal results

Work Rights

Not specified

Tailored Resume

Cover Letter