This role leads a team of UK Casualty Motor Claims Adjusters responsible for delivering consistent technical excellence and service differentiation
Job Summary
This role leads a team of UK Casualty Motor Claims Adjusters responsible for delivering consistent technical excellence and service differentiation.
The manager is responsible for ensuring performance against strategic goals, including total cost and quality of claim outcomes while promoting AIG's core values.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.
Matching Summary
This role leads a team of UK Casualty Motor Claims Adjusters responsible for delivering consistent technical excellence and service differentiation.
Skills & Requirements
Must-have
Lead UK Casualty Motor Claims Adjusters
Handle Third Party Property Damage claims
Ensure adherence to department KPIs and SLAs
Manage customer complaints efficiently
Drive high monthly audit scores
Knowledge of Pre-Action Protocols for Motor Claims
Nice-to-have
Positive and proactive mindset
Strong organizational skills in fast-paced environment
Strategic mindset for cost control
Experience handling claims up to $500,000 USD
Ability to collaborate with key stakeholders
Key Requirements
Sound technical knowledge of Casualty Motor claims
Experience handling claims up to $500,000 USD
Excellent knowledge of Pre-Action Protocols
Understanding of legislative/statutory framework governing motor claims