Call Center Associate – Medicaid Remote

Conduent Business Services

Remote, US
Base: $16.50ph; bilingual rate: $17.50ph; benefits...
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High school diploma or ged required
Must be at least 18 years of age
Clear criminal background check and drug test
** Conduent Business Services is seeking a Call Center Associate to support Medicaid recipients and providers in a remote capacity, offering full-time employment with benefits and a standard Monday-Friday schedule. The role requires strong communication skills and attention to detail, with a preference for candidates experienced in Medicaid or healthcare. **

Job Summary

  • This role offers a remote opportunity with standard hours from 8:30am to 5pm EST Monday through Friday with no weekends required.
  • The position involves responding to Virginia Medicaid member and provider inquiries regarding eligibility, claim status, and enrollment using standard scripts.
  • Employees receive substantial call center training, full-time employment benefits, and the chance to advocate for Medicaid recipients and providers.

Matching Summary

Match Score: 75

** Conduent Business Services is seeking a Call Center Associate to support Medicaid recipients and providers in a remote capacity, offering full-time employment with benefits and a standard Monday-Friday schedule. The role requires strong communication skills and attention to detail, with a preference for candidates experienced in Medicaid or healthcare. **

Salary

Base: $16.50/hour; Bilingual rate: $17.50/hour; Benefits: Health insurance, dental, vision, life/disability insurance, retirement plan, PTO

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Must be at least 18 years of age
  • Clear criminal background check and drug test
  • High speed internet access required
  • Ability to multi-task and manage time effectively

Nice-to-have

  • Positive and energetic attitude
  • Previous experience with Medicaid or Medicare
  • Knowledge of MMIS system helpful
  • Bilingual Spanish speaking preferred
  • Strong attention to grammar and spelling

Key Requirements

  • High school diploma or GED
  • Must be eligible to work in the United States
  • Pass criminal background check and drug test
  • Minimum age of 18 years old
  • Access to high-speed internet

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter