Retail Customer Service Officer

Australia Post

Wagga Wagga, Australia
Base: adult pyy rate $35.01 increasing to $37.42 a...
On-site
Customer sales and service transactions
Handling and processing cash and payments
Conducting identity services transactions
As a Retail Customer Service Officer, you’ll help Australians service their businesses, keep people connected, and build community resilience

Job Summary

  • As a Retail Customer Service Officer, you’ll help Australians service their businesses, keep people connected, and build community resilience.
  • You will receive 12 weeks of paid on-the-job training and be supported by a welcoming team with ongoing career development opportunities.
  • Australia Post is committed to inclusivity, diversity, and providing a barrier-free recruitment process and workplace.

Matching Summary

As a Retail Customer Service Officer, you’ll help Australians service their businesses, keep people connected, and build community resilience.

Salary

Base: Adult Pay Rate $35.01 increasing to $37.42 after 3 months training; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Handling and processing cash and payments
  • Conducting identity services transactions
  • Promoting products and services
  • Assisting with mail lodgements
  • Stocktaking and record maintenance
  • Ability to lift up to 16kgs regularly

Nice-to-have

  • Team environment
  • Ongoing training and career development
  • Friendly and enthusiastic attitude
  • Community engagement
  • Inclusive workplace culture

Key Requirements

  • Experience in customer service and/or cash handling
  • Fit to lift up to 16kgs regularly
  • Availability for Monday to Friday rotating shifts
  • Casual on-call availability after training

Work Rights

Not specified

Tailored Resume

Cover Letter