Guest Services Representative

LooksLike Inc

North Charleston, South Carolina, US
On-site
Courteous and professional phone etiquette
Accurate message taking
Customer direction and assistance
LooksLike Inc is seeking a Guest Services Representative in North Charleston, South Carolina, to ensure a welcoming environment for guests while managing various administrative tasks within the sales department. The ideal candidate should possess strong interpersonal skills and customer service experience, with responsibilities including answering calls, tracking customer interactions, and maintaining a clean environment

Job Summary

  • Ensures a friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
  • Performs opening and closing Guest Services procedures, answers incoming phone calls, directs calls and customers, and manages various logs.
  • Provides a warm, positive and happy environment for Guests, their children and fellow teammates while maintaining CSI at or above Company standards.

Matching Summary

Match Score: 85

LooksLike Inc is seeking a Guest Services Representative in North Charleston, South Carolina, to ensure a welcoming environment for guests while managing various administrative tasks within the sales department. The ideal candidate should possess strong interpersonal skills and customer service experience, with responsibilities including answering calls, tracking customer interactions, and maintaining a clean environment.

Skills & Requirements

Must-have

  • Courteous and professional phone etiquette
  • Accurate message taking
  • Customer direction and assistance
  • Daily reporting and data entry
  • Maintaining a clean and comfortable environment

Nice-to-have

  • Warm and positive guest interaction
  • Commitment to customer enthusiasm
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma
  • Up to 3 years of experience
  • Previous customer service experience
  • Excellent interpersonal, communication, and organizational skills
  • Intermediate Microsoft Office skills
  • Ability to learn Dealership Management System

Work Rights

Not specified

Tailored Resume

Cover Letter