Manager Of Customer Relations And Credit & Collections
Marmon Rail
Houston, TX, USA
Hybrid
Customer service management
Collections management
Team leadership and development
The Manager of Customer Service and Collections will lead the activities of the customer service and collections team to maintain and enhance customer relationships and meet organizational and operational objectives
Job Summary
The Manager of Customer Service and Collections will lead the activities of the customer service and collections team to maintain and enhance customer relationships and meet organizational and operational objectives.
This role will oversee the general management of the office, including liaison with building management and vendor contracts.
The company is committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering an empowered culture.
Matching Summary
The Manager of Customer Service and Collections will lead the activities of the customer service and collections team to maintain and enhance customer relationships and meet organizational and operational objectives.
Skills & Requirements
Must-have
Customer service management
Collections management
Team leadership and development
Process improvement initiatives
KPI management and reporting
Office general management
Nice-to-have
Continuous improvement and innovation
Detail oriented and system savvy
Strong desire to learn
Positive impact on the world
Empowered to be their best
Key Requirements
10+ years of experience in Supply Chain and Logistic industries