3-5 years experience in manufacturing or customer service
Demand and order management expertise
Coca-Cola HBC AG is seeking a Customer Service Specialist for its manufacturing facility in Tuas, Singapore. The role involves customer engagement, order fulfillment, and collaboration with various stakeholders to ensure customer satisfaction and effective demand management
Job Summary
This role serves as the customer advocate to the plant, driving satisfaction and on-time delivery for the ASEAN and South Pacific regions.
The position involves leading Collaborative Forecast Forecasting and Replenishment routines while managing sales orders through E-Supply Chain and SAP systems.
Pacific Refreshments Pte Ltd is recognized as a winner of the '2020 HR Asia Best Companies to Work For' Award and champions a safety-first culture.
Matching Summary
Match Score: 85
Coca-Cola HBC AG is seeking a Customer Service Specialist for its manufacturing facility in Tuas, Singapore. The role involves customer engagement, order fulfillment, and collaboration with various stakeholders to ensure customer satisfaction and effective demand management.
Skills & Requirements
Must-have
Bachelor's Degree in business or Supply Chain
3-5 years experience in Manufacturing or Customer Service
Demand and Order Management expertise
SAP system knowledge for order processing
Collaborative Planning and Forecast Replenishment (CPFR)
Nice-to-have
MS Advanced Excel and Access/SQL skills
Data visualization tools proficiency
SAP Query capabilities
Growth mindset and inclusive culture values
Experience with Operational Excellence programmes
Key Requirements
Current right to work in Singapore without visa sponsorship
Minimum 3-5 years of relevant industry experience
Bachelor's Degree in Business Administration or Supply Chain