Competitive salary & bonus system; not specified; ...
Hybrid
Zendesk system administration
Ticketing system configuration
Workflow and automation management
Ingram Micro is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel
Job Summary
Ingram Micro is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel.
As a Zendesk System Administrator, you will configure, maintain, and optimize the customer support platform, collaborating with cross-functional teams to enhance service operations.
The company offers a competitive salary, bonus system, additional health insurance, food vouchers, transport allowance, well-being programs, and great career growth opportunities.
Matching Summary
Ingram Micro is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel.
Salary
Competitive salary & Bonus system; Not specified; Additional health insurance, Food vouchers & Transport Allowance, Well-being Program & Multisport card, Referral and baby bonus, Paid holiday days increasing in time, Language courses, Free access to LinkedIn Learning Platform, Many trainings and academies, Company discounts, Recognition awards
Skills & Requirements
Must-have
Zendesk system administration
Ticketing system configuration
Workflow and automation management
API and integration management
Data analysis and reporting
Security and compliance implementation
Nice-to-have
Continuous learning culture
Knowledge sharing
Cross-functional collaboration
Proactive enhancement identification
Key Requirements
Bachelor's degree in Computer Science or related field (or equivalent experience)
Proven experience as a Ticketing System Administrator
Experience with APIs, scripting languages, or integration tools preferred
Strong analytical and communication skills
Good communication skills in English (written & spoken)