Veterinary Reception, Client Care, Calgary Animal Referral & Emergency Centre
Calgary Animal Referral & Emergency Centre
Calgary, AB, Canada
Exceptional client service skills
Organized multi-tasker
Calm under pressure
The role of the Veterinary Reception, Client Care is to strengthen the client, animal, and veterinary bond through exceptional client service and education
Job Summary
The role of the Veterinary Reception, Client Care is to strengthen the client, animal, and veterinary bond through exceptional client service and education.
Your role is vital to the success of our hospital! You are the first and last point of contact and have the ability to leave a lasting impression, building trust and loyalty with our clients.
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Matching Summary
The role of the Veterinary Reception, Client Care is to strengthen the client, animal, and veterinary bond through exceptional client service and education.
Skills & Requirements
Must-have
exceptional client service skills
organized multi-tasker
calm under pressure
overnight schedule flexibility
Nice-to-have
passion for client care
love for animals
empathetic, nurturing and positive attitude
initiative in carrying out assignments independently
Key Requirements
Prior experience in customer service and administrative duties
Prior knowledge/or ability to learn medical terminology
Previous veterinary experience or graduation from an accredited Veterinary Assistant program is preferred