Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Italy, Italy
On-site
B2b saas platform experience
Software implementation leadership
Client relationship management
Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on mining and FIFO operations in Italy. The role involves leading software implementations, fostering customer relationships, and ensuring successful platform adoption

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

Jobgether is seeking an Implementation & Customer Success Specialist for a B2B SaaS platform focused on mining and FIFO operations in Italy. The role involves leading software implementations, fostering customer relationships, and ensuring successful platform adoption.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Client relationship management
  • Workforce accommodation operations knowledge
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution skills
  • International travel willingness
  • Remote-first work environment adaptability

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to manage complex workflows

Work Rights

Not specified

Tailored Resume

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