Representante De Servicio Al Cliente

CyberJobsHub

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiries and problem resolution
CyberJobsHub is seeking a Customer Service Representative to facilitate customer orders, coordinate schedules, and address inquiries while adhering to company values centered on customer success, innovation, collaboration, inclusion, candor, and integrity

Job Summary

  • By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Interfaces with internal and external customers to coordinate return goods activity. Monitors the progress from the initial contact through the final resolution.

Matching Summary

Match Score: 75

CyberJobsHub is seeking a Customer Service Representative to facilitate customer orders, coordinate schedules, and address inquiries while adhering to company values centered on customer success, innovation, collaboration, inclusion, candor, and integrity.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiries and problem resolution
  • invoicing issue resolution
  • customer quoting and pricing
  • product technical information dissemination
  • customer records and delivery schedules
  • return goods coordination
  • new account information and quotations
  • forecasting and shipping schedule reports
  • finished goods and safety stock inventory
  • production environments understanding
  • customer activity communication

Nice-to-have

  • focus on customer success
  • create better solutions
  • create success together
  • interact respectfully
  • open and honest communication
  • do the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service/manufacturing experience
  • Experience with complex enterprise and production management software
  • Oracle preferred
  • Ability to read and interpret contracts and specifications sheets
  • Excellent customer service skills
  • Verbal and written skills and numerical agility
  • Excellent organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter