Customer Service Agent

Fiserv

$48,000.00-$60,000.00 py
Fully remote
Advanced technical support
Client interaction
Troubleshooting and problem resolution
As a Client Support Tier 2 - Sr Associate III, you will provide advanced technical support to Fiserv's clients, helping to resolve complex issues and ensuring high levels of client satisfaction

Job Summary

  • As a Client Support Tier 2 - Sr Associate III, you will provide advanced technical support to Fiserv's clients, helping to resolve complex issues and ensuring high levels of client satisfaction.
  • Your role is critical in enhancing the client experience by delivering timely and effective solutions.
  • Engage in continuous learning and development through various training programs and on-the-job experiences.

Matching Summary

As a Client Support Tier 2 - Sr Associate III, you will provide advanced technical support to Fiserv's clients, helping to resolve complex issues and ensuring high levels of client satisfaction.

Salary

$48,000.00-$60,000.00

Skills & Requirements

Must-have

  • advanced technical support
  • client interaction
  • troubleshooting and problem resolution

Nice-to-have

  • knowledge of financial technology products
  • understanding of network troubleshooting
  • experience with remote desktop support tools

Key Requirements

  • 2+ years of experience in technical support
  • 1+ year of experience in technical documentation
  • 1+ year of experience in client interaction

Work Rights

Not specified

Tailored Resume

Cover Letter