The SEAMEO Regional Language Centre is seeking a Front Office Manager to oversee daily operations, ensuring high service standards and efficient front office management. The ideal candidate should possess significant experience in hotel management, strong leadership skills, and a passion for customer service
Job Summary
The role involves leading the Front Office team to ensure high standards of service at all times.
Candidates must develop strategies to improve operational efficiencies and manage departmental budgets.
Responsibilities include handling guest complaints, reviewing compliance, and creating business continuity plans.
Matching Summary
Match Score: 85
The SEAMEO Regional Language Centre is seeking a Front Office Manager to oversee daily operations, ensuring high service standards and efficient front office management. The ideal candidate should possess significant experience in hotel management, strong leadership skills, and a passion for customer service.
Skills & Requirements
Must-have
Lead day-to-day front office operations
Manage departmental budgets and resources
Resolve guest complaints effectively
Develop crisis management plans
Analyze rate variance reports
Nice-to-have
Passion to serve guests
Well-groomed professional appearance
Strong analytical problem resolution skills
Ability to handle multiple tasks under pressure
Key Requirements
Minimum Diploma or professional qualifications in Hotel Management
6-8 years relevant experience in Front Office operations
2-3 years as Assistant Front Office Manager or Senior Duty Manager