Duty Manager

Novotel Sunshine Coast Resort

Sunshine Coast, Australia
On-site
Lead front office team
Manage guest check-in/check-out
Manage guest feedback
As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service

Job Summary

  • As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service.
  • You’ll cultivate a culture of collaboration, growth, and genuine care - making a meaningful impact every day.
  • Accor offers endless career development opportunities, access to global accommodation and F&B discounts, and a sophisticated modern training platform.

Matching Summary

As Duty Manager, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service.

Skills & Requirements

Must-have

  • Lead Front Office team
  • Manage guest check-in/check-out
  • Manage guest feedback
  • Foster clear communication
  • Promote safe workplace culture

Nice-to-have

  • Energised by people
  • Driven by heart, purpose, creativity
  • Connect with meaning
  • Make a lasting impact
  • Motivated leaders

Key Requirements

  • Demonstrated leadership experience in hotel/resort
  • Strong interpersonal skills
  • Confident communicator
  • Flexible, adaptable, calm under pressure
  • Willingness to work rotating roster

Work Rights

Not specified

Tailored Resume

Cover Letter