Application Production Support Engineer - Generative Ai Tools
Publix Serving (Civica)
Not specified
8-13 years of production support experience
Proficiency in python or bash scripting
Experience with aws, azure, or gcp cloud platforms
The job posting is for an Application Production Support Engineer focused on generative AI tools at Publix Serving (Civica). The role involves diagnosing production issues, monitoring application health, collaborating with engineering teams, and automating support tasks
Job Summary
This role involves diagnosing and resolving production issues related to generative AI applications including performance bottlenecks and API errors.
Candidates will utilize monitoring tools to track key metrics and proactively address potential issues before they impact users.
The position requires participating in a rotational on-call schedule to ensure 24/7 coverage for critical applications.
Matching Summary
Match Score: 85
The job posting is for an Application Production Support Engineer focused on generative AI tools at Publix Serving (Civica). The role involves diagnosing production issues, monitoring application health, collaborating with engineering teams, and automating support tasks.
Skills & Requirements
Must-have
8-13 years of production support experience
Proficiency in Python or Bash scripting
Experience with AWS, Azure, or GCP cloud platforms
Familiarity with Datadog, Prometheus, or Grafana monitoring tools
Strong understanding of DevOps principles
Nice-to-have
Experience with generative AI models like Transformers
Knowledge of MLOps principles and practices
Experience with Docker and Kubernetes containerization
Passion for AI and machine learning technologies
Key Requirements
Bachelor's degree in Computer Science or Engineering
8-13 years of experience in application production support