This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale
Job Summary
This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale.
You will own delivery end to end, working closely with CX leadership to bring technical judgment and operational context to inform decisions from scoping through production.
The role requires someone technically confident to build and ship while possessing programme management skills to run complex cross-functional work.
Matching Summary
This role is a core technical and programme lead position within CX Operations responsible for building automation and AI capabilities that shape how the team operates at scale.