Customer Banking Specialist - Hervey Bay

CommBank

Hervey Bay, Queensland, Australia
Exceptional customer service delivery
Communicate financial terms clearly
Problem solve and provide solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Communicate financial terms clearly
  • Problem solve and provide solutions
  • Work in a busy retail environment

Nice-to-have

  • Act with integrity
  • Champion processes and procedures
  • Genuine interest in career growth

Key Requirements

  • Experience in financial services
  • Experience in retail or hospitality
  • Ability to ask questions and find solutions
  • Ability to place customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter