Emergency Communications Operator I (eco I)

Bernalillo County Fire Rescue

Albuquerque, New Mexico, US
Rate of pyy ph while on probation: $27.30; union p...
Fully remote
Emergency 9-1-1 calls
Dispatch law enforcement fire rescue
Emergency medical pre-arrival instructions
Under direct supervision, will answer emergency (9-1-1) and non-emergency calls, dispatch law enforcement, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions

Job Summary

  • Under direct supervision, will answer emergency (9-1-1) and non-emergency calls, dispatch law enforcement, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions.
  • Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
  • The County offers many benefits including generous leave accruals, career development opportunities, and health benefits.

Matching Summary

Under direct supervision, will answer emergency (9-1-1) and non-emergency calls, dispatch law enforcement, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions.

Salary

Rate of pay per hour while on probation: $27.30; Union pay rate per hour: $27.85; Benefits: Generous leave accruals, career development, remote & flex-work, longevity pay, education assistance, health benefits, lucrative retirement

Skills & Requirements

Must-have

  • Emergency 9-1-1 calls
  • Dispatch law enforcement fire rescue
  • Emergency medical pre-arrival instructions
  • Accurate and concise communication
  • Work under direct supervision
  • Federal Communications Commission regulations

Nice-to-have

  • Strong focus on work-life balance
  • Building a culture of flexibility
  • Learning and belonging
  • Team up with each other
  • Professional customer service

Key Requirements

  • High school diploma or GED
  • One (1) year related experience
  • Six (6) months emergency communications experience
  • Ability to type at 40 wpm
  • No felony conviction
  • No DWI conviction within past 3 years
  • Must complete ECO Training Program and NM Telecommunicator Academy within one year
  • Must obtain specific certifications within one year

Work Rights

Not specified

Tailored Resume

Cover Letter