Job Responsibilities Lead, drive and oversee workgroups focused on service transformation and new/redeveloped developments. Develop and implement strategic and tactical plans aimed at enhancing patient activation and empowerment towards self-help and self-care. Facilitate stakeholders’ collaboration and communications across departments and workgroups, ensuring seamless change management involving people, process and system. Establish workplans/key performance indicators and provide actionable insights for the implementation of continuous improvement projects. Oversee progress and track key milestones/deliverables leading to the operationalisation of new/redeveloped infrastructures. Requirements Minimum 8 years of relevant working experience in managerial capacity, preferably in healthcare or operations sector, Experience in service delivery and operations management, process improvement & optimisation, project management Possess strong leadership, strategic planning and people management skills. Interested candidates are invited to email your resume to: jen.ooi@recruitexpress.com.sg Jenalyn Ooi Huai Sian (R1765551) Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599