User Researcher

Experian

London, United Kingdom
On-site
Plan and conduct research
Mix of methodologies
Generative and evaluative research
You’ll be joining a small, growing User Research team, playing a key role in shaping the user experience across two of our product domains

Job Summary

  • You’ll be joining a small, growing User Research team, playing a key role in shaping the user experience across two of our product domains.
  • Working in-house as part of a cross-functional product team, you’ll collaborate closely with designers, product managers, and engineers to plan and run research that drives meaningful impact from early discovery through to post-launch evaluation.
  • Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators.

Matching Summary

You’ll be joining a small, growing User Research team, playing a key role in shaping the user experience across two of our product domains.

Skills & Requirements

Must-have

  • Plan and conduct research
  • Mix of methodologies
  • Generative and evaluative research
  • Synthesize findings into actionable insights
  • Champion the voice of the customer
  • Contribute to evolving research practice

Nice-to-have

  • Experimenting with AI tools
  • Stretch your thinking
  • Define what great research looks like

Key Requirements

  • Previous experience working in-house within a product team
  • Proven expertise in usability testing
  • Hands-on experience with qualitative methods
  • Experience leading research from problem framing
  • Ability to tailor your approach to context
  • Strong storytelling and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter