5+ years in solutions consulting or technical presales
Fluent in french and english communication
Strong understanding of cloud architectures and apis
The role involves acting as a trusted advisor to help organizations connect their customer experience strategy with practical, scalable solutions
Job Summary
The role involves acting as a trusted advisor to help organizations connect their customer experience strategy with practical, scalable solutions.
Candidates will engage both business and technical stakeholders to guide complex evaluations and drive successful outcomes across enterprise opportunities.
Genesys offers the independence to make a larger impact on the company while providing benefits and perks comparable to larger tech companies.
Matching Summary
The role involves acting as a trusted advisor to help organizations connect their customer experience strategy with practical, scalable solutions.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years in Solutions Consulting or Technical Presales
Fluent in French and English communication
Strong understanding of cloud architectures and APIs
Experience with enterprise SaaS evaluations
Ability to build business cases and ROI models
Nice-to-have
Arabic and Darija language knowledge
Hands-on demo and POC experience
Familiarity with Infrastructure as Code tools
Experience with contact center technologies
Knowledge of AWS, Salesforce, or ServiceNow ecosystems
Key Requirements
5+ years active Solutions Consulting experience
Excellent communication skills in French and English
Proven ability to communicate with C-level executives
Strong technical foundation in networking and security