Alternance Coordinatrice Logistique Et Export (24 Mois)

Philips

Suresnes, France
Customer satisfaction improvement
Logistics cost reduction
Kpi reporting and analysis
You will work closely with customer coordinators to optimize customer interventions, improve customer satisfaction, and reduce logistics costs

Job Summary

  • You will work closely with customer coordinators to optimize customer interventions, improve customer satisfaction, and reduce logistics costs.
  • Your missions will include editing monthly statistics on various processes for KPI reporting, managing customer claims, and ensuring spare parts are delivered and returned within the planned timeframe.
  • This role is based at the Philips France headquarters in Suresnes (92) and requires a good level of English.

Matching Summary

You will work closely with customer coordinators to optimize customer interventions, improve customer satisfaction, and reduce logistics costs.

Skills & Requirements

Must-have

  • Customer satisfaction improvement
  • Logistics cost reduction
  • KPI reporting and analysis
  • Root cause analysis
  • Corrective action planning
  • Spare parts management

Nice-to-have

  • Strong interpersonal skills
  • Teamwork oriented
  • Adaptability to rotating schedules
  • Flexibility
  • Proactive problem-solving

Key Requirements

  • L3 or M1 in Supply Chain/Logistics
  • 2-year apprenticeship starting September 2026
  • Good knowledge of procedures
  • Excel, PowerPoint, SAP proficiency
  • Good written and oral English

Work Rights

Not specified

Tailored Resume

Cover Letter