Manager, Customer Intelligence & Analytics

Allegiant Air

Las Vegas, NV, US
On-site
Bachelor's degree in related field
Minimum four years experience
Strong background in data analysis
The Manager serves as the primary advocate for the customer, driving product development through deep behavioral analysis

Job Summary

  • The Manager serves as the primary advocate for the customer, driving product development through deep behavioral analysis.
  • This role requires managing the Voice of the Customer program to ensure feedback is collected and acted upon across all business touchpoints.
  • The position involves leading a team of analysts to create robust segmentation strategies that tailor products and services effectively.

Matching Summary

The Manager serves as the primary advocate for the customer, driving product development through deep behavioral analysis.

Skills & Requirements

Must-have

  • Bachelor's Degree in related field
  • Minimum four years experience
  • Strong background in data analysis
  • Experience leading Voice of Customer programs
  • Expertise in customer segmentation methodologies
  • Ability to translate complex data into insights

Nice-to-have

  • Experience in airline industry preferred
  • Cross-functional collaboration skills
  • Strategic thinking and problem-solving abilities
  • Mentoring team members professional development
  • Familiarity with predictive models techniques

Key Requirements

  • Bachelor's Degree required
  • 4+ years of relevant experience
  • Must be authorized to work in the US
  • Must pass Criminal Background Check

Work Rights

Must be authorized to work in the US

Sponsorship: available

Tailored Resume

Cover Letter