The role ensures high availability, safety compliance, and operational resilience of mission-critical communication systems across onshore and offshore assets
Job Summary
The role ensures high availability, safety compliance, and operational resilience of mission-critical communication systems across onshore and offshore assets.
Engineers will deploy, configure, and maintain Polycom and Cisco Unified Communications systems including CUCM, Webex, and Voice Recording.
NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and technical excellence.
Matching Summary
The role ensures high availability, safety compliance, and operational resilience of mission-critical communication systems across onshore and offshore assets.
Skills & Requirements
Must-have
Cisco Unified Communications Manager (CUCM)
Polycom UC systems
VoIP protocols SIP H.323 MGCP SCCP
Cisco voice gateways and SBCs
Active Directory DNS integration
QoS and network redundancy
Nice-to-have
CCNP Collaboration certification
Cross-functional team collaboration
User training and support skills
Project migration experience
Strong documentation abilities
Key Requirements
Bachelor's degree in IT or Telecommunications
Minimum 3 years hands-on UC experience
Solid understanding of routing and switching for voice