The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets
Job Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
This individual is responsible for training and development of all service consultants and support staff.
We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.
Matching Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
Salary
Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Exceptional customer service
Attainment of performance targets
Service reception duties
Vehicle walk around assessment
Follow-up with customers
Nice-to-have
Team player focused on service
Constant improvement mindset
Having fun at work
Key Requirements
2-3 years previous Service Advisor or Service Manager experience
Acceptable driving record and valid driver's license
High School graduate or equivalent, 18 years or older