Technical Support Engineer

Objectfirsts

Poland, Poland
Not specified; not specified; pyid annual leave; e...
On-site
Prior technical support experience
Strong knowledge of veeam data backup products
Veeam ecosystem experience with vmware or hyper-v
Object First, a business unit of Veeam, is seeking a Technical Support Engineer in Poland to provide technical assistance related to their backup storage solutions. The ideal candidate should have experience with Veeam products, strong problem-solving skills, and proficiency in server management

Job Summary

  • Object First builds secure, simple, and powerful backup storage engineered with Absolute Immutability to deliver true ransomware-proof protection.
  • The role involves diagnosing and troubleshooting software and hardware issues while collaborating with cross-functional teams to resolve complex problems.
  • Employees enjoy benefits including paid annual leave, employer pension contributions, comprehensive medical coverage, sport benefits, and remote work options.

Matching Summary

Match Score: 85

Object First, a business unit of Veeam, is seeking a Technical Support Engineer in Poland to provide technical assistance related to their backup storage solutions. The ideal candidate should have experience with Veeam products, strong problem-solving skills, and proficiency in server management.

Salary

Not specified; Not specified; Paid annual leave; Employer pension contribution via PPK; Comprehensive medical coverage & sport benefits

Skills & Requirements

Must-have

  • Prior technical support experience
  • Strong knowledge of Veeam data backup products
  • Veeam ecosystem experience with VMware or Hyper-V
  • Advanced administrative level with Ubuntu Linux and Windows Server
  • Strong knowledge of server hardware
  • Experience conducting root cause analysis

Nice-to-have

  • Excellent problem-solving and analytical skills
  • Effective communication and customer service skills
  • Familiarity with industry-standard certifications like Veeam
  • Proficiency in French, Italian, or Spanish
  • Support for development of documentation

Key Requirements

  • Proven experience in technical support preferably in data backup
  • Advanced user or administrative level experience with Ubuntu Linux
  • Experience conducting root cause analysis including analyzing OS logs

Work Rights

Not specified

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