Customer Collaboration Specialist

Mondelēz International

Sap knowledge and expertise
Experience in cs&l and customers
Strong analytical and problem solving skills
You will serve as the single point of contact for your Customer Account portfolio, managing order flow to ensure on-time and full delivery

Job Summary

  • You will serve as the single point of contact for your Customer Account portfolio, managing order flow to ensure on-time and full delivery.
  • The role requires using internal and customer data to optimize plans, monitor shelf availability, and drive decision-making to maximize service levels and sales.
  • This is a fast-paced time-driven opportunity to learn about Supply Chain in FMCG while achieving business objectives through collaborative relationships.

Matching Summary

You will serve as the single point of contact for your Customer Account portfolio, managing order flow to ensure on-time and full delivery.

Skills & Requirements

Must-have

  • SAP knowledge and expertise
  • Experience in CS&L and customers
  • Strong analytical and problem solving skills
  • MS Office proficiency required
  • FMCG or consumer packaged goods experience

Nice-to-have

  • Can do attitude with multitasking ability
  • Strong influencing and communication skills
  • Proactive thinking and flexibility
  • Collaborative cross-functional relationship building
  • Drive for continuous improvement initiatives

Key Requirements

  • Post secondary Diploma/Degree preferred
  • SAP software expertise critical prerequisite
  • Experience in Customer Service & Logistics

Work Rights

Not specified

Tailored Resume

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