Customer Service Representative

Agilent Technologies UK

Not specified; determined by role, level, location...
Bachelor's or master's degree required
3+ years relevant experience
End-to-end customer experience management
The role provides pre-sales and post-sales consulting to benefit Agilent customers across various service areas

Job Summary

  • The role provides pre-sales and post-sales consulting to benefit Agilent customers across various service areas.
  • The incumbent manages the end-to-end customer experience from order to installation while resolving complex multi-regional issues.
  • This position acts as a liaison between customers and internal organizations such as Sales, Manufacturing, and Logistics.

Matching Summary

The role provides pre-sales and post-sales consulting to benefit Agilent customers across various service areas.

Salary

Not specified; determined by role, level, location, skills, and experience

Skills & Requirements

Must-have

  • Bachelor's or Master's Degree required
  • 3+ years relevant experience
  • End-to-end customer experience management
  • Multi-country account resolution
  • Knowledge of international compliance

Nice-to-have

  • Project management capabilities
  • Business opportunity identification
  • Ability to read/write multiple languages
  • Strong liaison skills with internal teams

Key Requirements

  • Bachelor's or Master's Degree
  • At least 3+ years relevant experience
  • Post-graduate certification if required

Work Rights

Not specified

Tailored Resume

Cover Letter