Customer Engineer Manager

Applied Materials

Singapore, Singapore
Not specified (assumed full-time, onsite based on location)
Manage customer engineer teams
Forecast financial and operational requirements
Oversee system start-ups and warranty costs
Applied Materials is seeking a Customer Engineer Manager in Singapore to lead service operations and ensure customer satisfaction in the semiconductor and display manufacturing sectors. The role involves managing financial, operational, and staffing requirements while fostering a supportive work culture that encourages employee growth and innovation

Job Summary

  • The role involves forecasting financial, manpower, and operational requirements for key businesses including start-ups and service agreements.
  • Candidates will manage local inventories, RMA procedures, and ensure customer satisfaction with company service and system performance.
  • The position requires interviewing, hiring, and training customer engineers while establishing development plans to ensure employee satisfaction.

Matching Summary

Match Score: 85

Applied Materials is seeking a Customer Engineer Manager in Singapore to lead service operations and ensure customer satisfaction in the semiconductor and display manufacturing sectors. The role involves managing financial, operational, and staffing requirements while fostering a supportive work culture that encourages employee growth and innovation.

Skills & Requirements

Must-have

  • Manage customer engineer teams
  • Forecast financial and operational requirements
  • Oversee system start-ups and warranty costs
  • Ensure customer satisfaction with service performance
  • Drive continuous improvement processes

Nice-to-have

  • Supportive work culture encouraging growth
  • Global standards of business conduct knowledge
  • Ability to spot managerial talent
  • Commitment to employee health and wellbeing

Key Requirements

  • Experience managing multiple related teams
  • In-depth understanding of engineering discipline integration
  • Ability to resolve complex technical and organizational problems

Work Rights

Not specified

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