Product Operations Technical Support Engineer, Edge Compute Systems

Anduril

Costa Mesa, United States
Base: $113,000—$149,000 usd; bonus/equity: highly ...
On-site
Troubleshoot complex compute hardware and software issues
Diagnose and root cause product incidents
Linux and command line tools for system management
As a Product Operations Engineer for GCS, you will play a critical role in ensuring the reliability and readiness of Anduril’s fixed-site and expeditionary asset control solutions

Job Summary

  • As a Product Operations Engineer for GCS, you will play a critical role in ensuring the reliability and readiness of Anduril’s fixed-site and expeditionary asset control solutions.
  • You will support end users by improving field failure discovery, mitigation, and resolution processes, conducting root cause analysis, deploying fixes, and managing incidents across the GCS fleet.
  • Anduril offers top-tier benefits for full-time employees, including comprehensive medical, dental, and vision plans at little to no cost to you.

Matching Summary

As a Product Operations Engineer for GCS, you will play a critical role in ensuring the reliability and readiness of Anduril’s fixed-site and expeditionary asset control solutions.

Salary

Base: $113,000—$149,000 USD; Bonus/Equity: Highly competitive equity grants; Benefits: Top-tier benefits including comprehensive medical, dental, and vision plans

Skills & Requirements

Must-have

  • troubleshoot complex compute hardware and software issues
  • diagnose and root cause product incidents
  • Linux and command line tools for system management
  • assess and improve fleet's observability and health telemetry
  • analyze system failure data to define trends
  • support global customers through proactive communications

Nice-to-have

  • passion for cutting-edge technology
  • advancing national security
  • delivering best-in-class operational support
  • problem-solving mindset
  • hands-on expertise

Key Requirements

  • 4+ years technical support experience
  • incident driven workflows experience
  • on-call support operations experience
  • limited risk tolerance environments experience
  • Ability to obtain and maintain a U.S. Secret Security clearance

Work Rights

Must have U.S. Secret Security clearance

Tailored Resume

Cover Letter