Customer Success Manager

Adobe Media and Data Science Research (MDSR) Laboratory

Santiago, Chile
Digital business environments
Enterprise customers
Structured strategic conversations
Guide enterprise clients throughout Latin America to reach significant business results through digital solutions, supporting the creation and growth of their digital strategy

Job Summary

  • Guide enterprise clients throughout Latin America to reach significant business results through digital solutions, supporting the creation and growth of their digital strategy.
  • Act as a point of contact for collaborators, build and run customer success plans with clear goals, and co-create plans passionate about measurable outcomes.
  • Represent the voice of the customer internally and contribute to continuous improvement of Customer Success practices through collaboration and knowledge sharing.

Matching Summary

Guide enterprise clients throughout Latin America to reach significant business results through digital solutions, supporting the creation and growth of their digital strategy.

Skills & Requirements

Must-have

  • digital business environments
  • enterprise customers
  • structured strategic conversations
  • digital business models
  • omnichannel experiences
  • Spanish and English proficiency

Nice-to-have

  • strategic problem solver
  • influential relationship builder
  • innovative attitude
  • clear communicator
  • Portuguese language proficiency

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proficiency in Spanish and English
  • Solid experience in digital business environments
  • Experience with enterprise customers

Work Rights

Not specified

Tailored Resume

Cover Letter