El Order Management Specialist

ABB UK

Saint, Canada
Hybrid
Order entry and management
Customer service and support
Sfdc and sap proficiency
You will be responsible for providing internal and external customer service, including order entry, expedite, RMA's and other after sales requests

Job Summary

  • You will be responsible for providing internal and external customer service, including order entry, expedite, RMA's and other after sales requests.
  • You will coordinate with relevant functions to ensure complete case ownership and showcase your expertise by increasing customer satisfaction by providing appropriate solutions.
  • At ABB, we help industries run leaner and cleaner—and every person here makes that happen; you’ll be empowered to lead, supported to grow, and proud of the impact we create together.

Matching Summary

You will be responsible for providing internal and external customer service, including order entry, expedite, RMA's and other after sales requests.

Skills & Requirements

Must-have

  • Order entry and management
  • Customer service and support
  • SFDC and SAP proficiency
  • French and English communication
  • Supply and demand coordination

Nice-to-have

  • Analytical and problem-solving skills
  • Interpersonal abilities
  • Collaborative work environment
  • Continuous learning opportunities

Key Requirements

  • Bachelor's degree or 2 years of experience
  • Proficiency in SFDC, SAP
  • Strong analytical skills
  • Excellent communication skills
  • Proficiency in French and English
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter