Sr Denials & Follow-up Rep

Ochsner Health

New Orleans, LA, US
Fully remote
Revenue cycle support
Customer service focused
Data entry and retrieval
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters

Job Summary

  • At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
  • This job assumes responsibility for providing overall support to one of the following areas with Revenue Cycle: Pre-Service, ED Registration, Financial Counseling, Call Center, Billing, Collections/Follow-Up, Self-Pay, Credentialing, Denials.
  • The employer is an Equal Opportunity Employer and maintains compliance with its Compliance & Privacy Program and Standards of Conduct.

Matching Summary

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

Skills & Requirements

Must-have

  • Revenue cycle support
  • Customer service focused
  • Data entry and retrieval
  • Effective verbal and written communication
  • Windows-style software proficiency
  • Problem solving and judgment
  • Financial counseling and billing

Nice-to-have

  • Strong interpersonal skills
  • Conflict resolution skills
  • Organizational and time management
  • Self-directed and prioritization skills
  • Knowledge of compliance and privacy standards

Key Requirements

  • High School diploma or equivalent
  • Preferred Associates degree
  • 4 years healthcare or revenue cycle experience
  • Computer skills for data entry
  • Effective communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter