Customer Service Representative

PLS

Jamaica, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
PLS is seeking a Customer Service Representative in Jamaica, NY, to provide exceptional service to customers while educating them about the company’s financial products. The role requires strong communication skills, attention to detail, and a commitment to company policies and procedures

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on products, ensuring compliance with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Jamaica, NY, to provide exceptional service to customers while educating them about the company’s financial products. The role requires strong communication skills, attention to detail, and a commitment to company policies and procedures.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • cash handling
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • professional appearance and demeanor
  • teamwork
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • English fluency required
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter