Deliver exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties
Job Summary
Deliver exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
Serve as the primary point of contact for client employee inquiries while increasing engagement and partnership between JLL, service partners, and clients to provide superior service delivery.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching contributions and paid parental leave.
Matching Summary
Deliver exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
Skills & Requirements
Must-have
Client experience enhancement
Proactive communication
High-touch service delivery
Hospitality-focused environment
Client employee inquiries
Service partner engagement
Nice-to-have
Intuitive service delivery
Meaningful lasting relationships
Continuous improvement initiatives
Risk identification and escalation
Key Requirements
Bachelor's degree or equivalent
3-5 years prior experience
Exceptional customer service skills
Ability to manage multiple priorities
Strong interpersonal skills
Work independently
Excellent verbal and written communication
Proficient in Microsoft Office Suite
Work Rights
Authorized to work in the United States without sponsorship