Customer Billing Escalation Specialist

Palmettocleantech

Philippines
Remote
2-4 years strategic problem solving experience
Strong analytical and critical thinking skills
Excellent communication and collaboration abilities
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future through innovative solutions

Job Summary

  • Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future through innovative solutions.
  • The role involves reviewing escalated customer complaints related to installer misrepresentation and collaborating with multiple departments to reach resolutions.
  • Employees benefit from a promote-from-within culture offering unlimited PTO, comprehensive medical coverage, and paid parental leave.

Matching Summary

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future through innovative solutions.

Skills & Requirements

Must-have

  • 2-4 years strategic problem solving experience
  • Strong analytical and critical thinking skills
  • Excellent communication and collaboration abilities

Nice-to-have

  • Passion for innovation in structured environments
  • Ability to tackle macro and micro business issues
  • Knowledge of construction or solar industry preferred

Key Requirements

  • 2-4 years experience in strategic thinking and problem solving
  • BS/BA degree preferred
  • Salesforce experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter