Office Agent

Alliance Ground International (AGI)

Charlotte, NC, United States
Customer service
Documentation handling
Accepting dangerous goods
Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service

Job Summary

  • Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.
  • Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada.
  • AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees.

Matching Summary

Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service.

Skills & Requirements

Must-have

  • customer service
  • documentation handling
  • accepting dangerous goods
  • collecting air freight charges
  • operating safely and responsibly

Nice-to-have

  • energy and enthusiasm
  • respect for team
  • highest regard for safety
  • inclusive environment

Key Requirements

  • High school diploma or GED
  • Valid driver's license
  • Authorization to work in the United States
  • Complete ramp and SIDA training
  • Secure Customs Seal if required

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter