Service Engineer

Carl Zeiss Pty Ltd

Hsinchu City, Taiwan
Installation and commissioning of equipment
Troubleshooting, repair, and maintenance
Customer service skills and knowledge
Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, and escalation support

Job Summary

  • Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, and escalation support.
  • Demonstrate strong customer service skills, technical aptitude, and the ability to learn new skills independently in a fast-paced environment.
  • Develop and maintain customer relationships, provide training, and report on product issues and market information.

Matching Summary

Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, and escalation support.

Skills & Requirements

Must-have

  • Installation and commissioning of equipment
  • Troubleshooting, repair, and maintenance
  • Customer service skills and knowledge
  • Mechanical and electronic aptitude
  • Reporting product issues
  • Develop and maintain customer relationships

Nice-to-have

  • Solutions oriented
  • Work independently in a high pressure environment
  • Feedback on product quality
  • Willingness to travel

Key Requirements

  • 3 years of relevant working experience
  • Bachelor degree in industry technology
  • TOEIC Listening & Reading score > 550
  • Microsoft operating system knowledge
  • Good command of written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter