Store Managers are accountable for leading profitable operations of their store by executing the company's retail strategy focused on customer service, in-stock, and store appearance
Job Summary
Store Managers are accountable for leading profitable operations of their store by executing the company's retail strategy focused on customer service, in-stock, and store appearance.
SMs are responsible for achieving profitability by coaching associates, resolving people issues, utilizing financial reports, monitoring market trends, and executing game plans for improvement.
SMs must stay ground-engaged by taking an active role in all aspects of the business, including sales, operational excellence, and people management, while developing leaders and building a talent bench.
Matching Summary
Store Managers are accountable for leading profitable operations of their store by executing the company's retail strategy focused on customer service, in-stock, and store appearance.
Skills & Requirements
Must-have
Customer service excellence
In-stock merchandise management
Store appearance standards
Associate coaching and development
Financial and store report analysis
Market trend monitoring
Operational excellence
Nice-to-have
Champion of people
Leader by example
Building deep talent bench
Ground-engaged presence
Inspire emotional connection
Key Requirements
At least 3 years leadership experience
At least 3 years merchandising/operational experience