IT Program Engineer (IT Infrastructure Support)

SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED

Singapore, Singapore
Not specified
L1 operations and support duties
It infrastructure troubleshooting
Service delivery management
Smart Information Management Systems Private Limited is seeking an IT Program Engineer to provide infrastructure support and manage service delivery. The ideal candidate should have a background in IT, with hands-on experience in troubleshooting and a proactive approach to problem-solving

Job Summary

  • The role involves handling Level 1 operations and providing technical support for IT infrastructure including applications, servers, and networks.
  • Candidates will assist the programme management team with technical solution analysis, planning, coordination, implementation, and testing.
  • The position requires maintaining IT asset inventories and liaising with internal teams and external vendors to fulfill service level agreements.

Matching Summary

Match Score: 75

Smart Information Management Systems Private Limited is seeking an IT Program Engineer to provide infrastructure support and manage service delivery. The ideal candidate should have a background in IT, with hands-on experience in troubleshooting and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • L1 operations and support duties
  • IT infrastructure troubleshooting
  • Service delivery management
  • Project change request support
  • IT asset inventory maintenance

Nice-to-have

  • Programming experience in C# Java JavaScript
  • DevOps or DevSecOps knowledge
  • Cloud computing with AWS Azure
  • Database and storage administration
  • Cybersecurity best practices

Key Requirements

  • Diploma or degree in Information Technology
  • 1-2 years of relevant work experience
  • Hands-on experience supporting IT infrastructure

Work Rights

Not specified

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