Deliver support for global Webex Collaboration Services, Messaging, Meetings, and Video Devices
Job Summary
Deliver support for global Webex Collaboration Services, Messaging, Meetings, and Video Devices.
Design, deploy, and operationalize AIOps-driven solutions to automate incident detection, root cause analysis, and proactive resolution.
You’ll be a key member of Cisco’s IT Workforce Collaboration (ITWfC) team — a passionate, fast-paced, and forward-thinking group that sits at the intersection of technology and the employee experience.
Matching Summary
Deliver support for global Webex Collaboration Services, Messaging, Meetings, and Video Devices.
Skills & Requirements
Must-have
Webex Collaboration Services
AIOps-driven solutions
Analyze large datasets
Develop operational automations
Global enterprise collaboration projects
Partner with engineering teams
Nice-to-have
Passionate, fast-paced, forward-thinking group
Human-centered design
Bold thinking
Fearless creativity
Key Requirements
Bachelor’s degree or equivalent work experience
5+ years of IT experience
Hands-on expertise with Cisco Webex platform
Strong experience with collaboration infrastructure