Facilities Manager, Retail

thereformation.fr

New York, NY, United States
On-site
Retail fleet facilities operations
Service channel platform expertise
Vendor and contractor management
Own day-to-day facilities operations across Reformation’s global retail fleet, ensuring timely, cost-effective resolution of maintenance issues with minimal disruption to store teams and customer experience

Job Summary

  • Own day-to-day facilities operations across Reformation’s global retail fleet, ensuring timely, cost-effective resolution of maintenance issues with minimal disruption to store teams and customer experience.
  • Act as a power user of Service Channel for Retail Facilities, ensuring all work orders are triaged, prioritized, dispatched, tracked, and closed out in line with defined SLAs, budget parameters, and quality standards.
  • Own day-to-day relationships with regional and national service providers, ensuring consistent service delivery across all retail locations and holding vendors accountable to defined performance standards.

Matching Summary

Own day-to-day facilities operations across Reformation’s global retail fleet, ensuring timely, cost-effective resolution of maintenance issues with minimal disruption to store teams and customer experience.

Skills & Requirements

Must-have

  • Retail fleet facilities operations
  • Service Channel platform expertise
  • Vendor and contractor management
  • Preventive maintenance program ownership
  • Budget tracking and cost control

Nice-to-have

  • Calm under pressure
  • Detail-oriented and systems-driven
  • Proactive issue identification
  • Cross-functional collaboration

Key Requirements

  • Experience managing retail facilities at scale
  • Experience with Service Channel platform
  • Experience managing vendors
  • Experience with preventive maintenance programs

Work Rights

Not specified

Tailored Resume

Cover Letter