Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical infrastructure
Environmental systems monitoring
Central dispatcher during issues
The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator responsible for monitoring data center infrastructure and ensuring operational continuity. The role involves managing incidents, maintaining logs, and supporting data center operations, with a preference for candidates with relevant technical experience

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas, Fayetteville is seeking a Data Center Facility Operator responsible for monitoring data center infrastructure and ensuring operational continuity. The role involves managing incidents, maintaining logs, and supporting data center operations, with a preference for candidates with relevant technical experience.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical infrastructure
  • environmental systems monitoring
  • central dispatcher during issues
  • managing incoming trouble tickets
  • maintaining security and shift logs
  • monitoring security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • At least one year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree or technical training in computer science or related field (preferred)
  • At least one year of computer support experience (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter