Senior Support Analyst I (dotnet Support+ Sql+ Itil)- 3 To 6 Yrs Exp- Immediate Joiner

AtkinsRealis UK

Bangalore, India
On-site
Ms sql server scripting
Asp.net applications
Oracle e-business suite
Manage incidents and requests queues in alignment with defined SLAs

Job Summary

  • Manage incidents and requests queues in alignment with defined SLAs.
  • Support Product Managers and Product Specialists with application configuration as required.
  • Keep customers informed with timely updates on the status and progress of incidents and requests.

Matching Summary

Manage incidents and requests queues in alignment with defined SLAs.

Skills & Requirements

Must-have

  • MS SQL Server scripting
  • ASP.NET applications
  • Oracle E-Business Suite
  • ITIL frameworks
  • ServiceNow support portal

Nice-to-have

  • French language proficiency
  • Azure DevOps experience
  • continuous service improvements

Key Requirements

  • 6+ years of hands-on applications support experience
  • Bachelor’s degree in computer science or equivalent
  • Fluent English required

Work Rights

Not specified

Tailored Resume

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