Associate Customer Success Manager - Bynder - Boston, Ma

Bynder

Boston, MA, US
Not specified; not specified; competitive compensa...
On-site
1-3 years customer-facing experience
Strong written and spoken communication skills
Experience with salesforce and microsoft office
The role involves ensuring customers get maximum value from the Bynder platform through adoption, retention, and growth strategies

Job Summary

  • The role involves ensuring customers get maximum value from the Bynder platform through adoption, retention, and growth strategies.
  • Employees will act as a liaison between customers and the product team to represent feedback and drive strategic direction.
  • The company offers a hybrid work model with flexible vacation policies, a 401(k) match, and a commitment to diversity and inclusion.

Matching Summary

The role involves ensuring customers get maximum value from the Bynder platform through adoption, retention, and growth strategies.

Salary

Not specified; Not specified; Competitive compensation mentioned

Skills & Requirements

Must-have

  • 1-3 years customer-facing experience
  • Strong written and spoken communication skills
  • Experience with Salesforce and Microsoft Office

Nice-to-have

  • Experience with DAM technologies
  • Knowledge of Google Suite and Catalyst
  • Ability to work in fast-paced environment

Key Requirements

  • 1-3 years in Support, Customer Success, or Account Management
  • Proficiency in SalesForce and Microsoft Office Suite
  • Basic understanding of customer service principles

Work Rights

Not specified

Tailored Resume

Cover Letter