Customer Service Representative

Beach Park Animal Clinic

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Manage emergency situations
The Beach Park Animal Clinic is seeking a Client Service Representative (CSR) who will be the primary point of contact for clients, ensuring exceptional customer service both in-person and over the phone. The role requires strong communication skills, empathy, and the ability to manage multiple tasks efficiently

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

The Beach Park Animal Clinic is seeking a Client Service Representative (CSR) who will be the primary point of contact for clients, ensuring exceptional customer service both in-person and over the phone. The role requires strong communication skills, empathy, and the ability to manage multiple tasks efficiently.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Manage emergency situations
  • Accurate cash drawer
  • Maintain client records

Nice-to-have

  • Personable and skilled
  • Welcoming environment
  • Team player
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary EMR
  • Knowledge of veterinary terminology

Work Rights

Not specified

Tailored Resume

Cover Letter